2.Information We Collect

We collect the following types of information to provide and improve our services:

• Personal details (name, email, phone number) when you contact us.
• Payment details for transactions.
• Communication history from face-to-face sessions or online interactions.
• Technical information (such as IP addresses) for security and improvement.

3.How We Use Your Information

We use your information to:

• Provide high-quality IT services.
• Manage projects effectively.
• Ensure security and compliance.
• Improve customer experience and support.

4. Face-to-Face Sessions

For Personalized service, we offer face-to-face sessions to discuss project details, requirements, and expectations. These meetings help us deliver tailored, high-quality solutions.

5.Authenticity & Quality Assurance

Zhonggenglin Company is a legitimate IT services provider with extensive experience handling multiple high-quality projects. We ensure that all work meets industry standards and client expectations.

6.Refund Policy

Customer satisfaction is our priority. If you are not satisfied with our services, we offer a refund under the following conditions:

• Refund requests must be made within 3 days of service delivery.
• Refunds are subject to review based on the work completed.
• Partial refunds may apply if part of the service has already been provided.

7.Data Protection & Security

We take strict measures to protect your personal and business information. Your data is stored securely and never shared with third parties without your consent.

8.Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Please review this page periodically for changes.